FREQUENTLY ASKED QUESTIONS

1.

What is the Wishy booking process?

First, we provide you with an on sight quote to confirm the price of the job.

Second, we email you a copy of the quote detailing the cost. 

Finally, we schedule a day to complete the window wash within your set timeframe. 

2.

How do Wishy clean the windows?

Wishy Window Washing like to keep it traditional when we clean windows. We simply use a squeegee, a window mop, a bucket, some rags, a pole, a ladder and a little bit of environmentally friendly detergent mixed with water. Our process is so smooth you'll be left with streak free, super fresh windows. However, for those pesky hard to reach windows we have a fancy four story filtered water fed pole system to scrub down the windows and leave them with a spotless clean.

3.

How do I pay?

You can pay using cash or bank transfer. Which ever way you choose you will be sent an itemised invoice via email upon completion of the job.

4.

How often should I clean my windows?

How often you have your windows washed is a personal preference as we have many clients who like to have their windows washed every month. Wishy recommend washing your windows quarterly.

5.

Are you an insured business and do you guarantee your work?

We are fully insured up to $5 million and if you need us to fix up anything please do not hesitate to give us a call and will be there ASAP.

6.

What COVID-19 measures do you have in place??

We work in small teams and all our staff are vaccinated.

7.

How did you decide to get into your line of work?

Adam learnt how to clean windows from his dad who worked on high rises and began cleaning shop windows when he was 16. Now Wishy specialise in residential, construction and commercial window cleaning including body corporate work.

8.

Do you have a favourite customer story you would like to share?

Wishy Window Washing pride ourselves on building long lasting relationships with our customers in many cases we have become friends.

9.

What do you like most about your job?

Because Wishy Window Washing is made up of a team of friends we get to have awesome lunch breaks together every day.

10.

Why should a customer hire you over another service provider?

Because Wishy Window Washing Window Washing Wash Windows Well.

11.

What are the typical things that you need to know before you can provide a quote to a customer?

When do you need the job completed by? Where are you located? When were your windows last washed? How many stories is the building? How many panes of glass are there? Roughly what is the size of the windows? Would you like the windows cleaned internally and externally? Are there any fly screens? Would you like your mirrors and shower screens cleaned? Do you have any other glass or solar panels? How regularly would you like the windows washed? Is this a builders clean up?